Security

Your Community's Data Is Safe with Us

Babel is built with enterprise-grade security from the ground up. We protect your personal information, financial data, and community communications with the same standards used by banks and healthcare systems.

πŸ”’ How We Protect Your Data

Every piece of information you share with Babel β€” from personal details to financial records β€” is safeguarded with multiple layers of protection.

πŸ›‘οΈ Encrypted Everywhere

All data is encrypted when traveling between your device and our servers (TLS 1.2+), and encrypted again when stored in our databases. Your information is never exposed in plain text.

πŸ” Sensitive Data Masking

Phone numbers, email addresses, and emergency contacts are automatically masked in the app. Only you can see your own full details β€” other members see protected versions.

πŸ“Š Privacy-First Analytics

We use privacy-focused analytics that never collect personal information. No cookies are used for tracking, and your browsing data stays yours.

πŸ‘€ Access & Authentication

We ensure only the right people can access the right information in your community.

πŸ“± Biometric Login

Sign in with Face ID or fingerprint on your phone. No need to remember complex passwords β€” your identity is verified instantly and securely.

βœ… Phone Verification

Every account is verified via SMS code during setup. This ensures only real community members can access your association's information.

πŸ—οΈ Role-Based Permissions

Board members, managers, and residents each have appropriate access levels. Financial tools and admin settings are restricted to authorized roles only.

πŸ’³ Payment Security

All payment processing is handled by Stripe, a PCI DSS Level 1 certified payment provider β€” the highest level of security certification in the payments industry. Babel never stores your credit card numbers, bank account details, or other payment credentials on our servers.

☁️ Trusted Infrastructure

Babel runs on industry-leading cloud platforms, all independently audited for security and compliance.

βœ“ AWS β€” SOC 2, ISO 27001 βœ“ Stripe β€” PCI DSS Level 1 βœ“ Vercel β€” SOC 2 βœ“ Firebase β€” SOC 2, ISO 27001

πŸ›‘οΈ Continuous Security Monitoring

Our codebase is automatically scanned for vulnerabilities with every update. We use Aikido Security to continuously monitor our application for known threats, and no code reaches production without passing security checks.

πŸ“‹ Compliance & Privacy Rights

Babel is designed to comply with Canadian and international privacy regulations, including PIPEDA (federal) and Quebec's Loi 25.

πŸ”„ Reliability & Backups

Your community's data is automatically backed up to ensure nothing is ever lost. Our infrastructure is designed for high availability with automatic scaling β€” so Babel stays fast and reliable even during peak usage.

Security Questions?

If you have questions about how we protect your data or want to report a security concern, we're here to help.

Contact Our Team